Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information at Cyberneticstream.
Introduction
Welcome to Cyberneticstream, your trusted partner in personal development and inner calm practice. We understand that your privacy is fundamental to your trust in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at cyberneticstream.sbs or use our self-development services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. We're committed to transparency about our data practices and your rights regarding your personal information.
Information We Collect
Personal Information You Provide
When you engage with our services, we may collect information that you voluntarily provide to us, including:
- Contact information such as your name, email address, phone number, and mailing address
- Account credentials including username and encrypted password
- Profile information including your preferences for inner calm practices and self-development goals
- Communication content when you contact us for support or feedback
- Payment information for our premium services (processed securely through third-party payment processors)
- Progress tracking data related to your self-development journey and meditation practices
Automatically Collected Information
When you visit our website or use our services, we automatically collect certain technical information:
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on our site, and interaction patterns
- Location data (general geographic location based on IP address)
- Cookies and similar tracking technologies for website functionality and analytics
How We Use Your Information
We use the information we collect for legitimate business purposes that enhance your experience with our self-development platform:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Account information, preferences, progress data | Contract performance |
| Customer Support | Contact information, communication history | Legitimate interest |
| Platform Improvement | Usage analytics, feedback | Legitimate interest |
| Marketing Communications | Email address, preferences | Consent |
| Security Protection | IP address, device information | Legitimate interest |
Personalization and Recommendations
We use your progress data and preferences to customize your self-development experience, recommend relevant content, and track your journey toward inner calm. This personalization helps us provide more effective guidance tailored to your unique needs.
Information Sharing and Disclosure
We respect your privacy and limit information sharing to specific circumstances that benefit your experience or meet legal requirements:
Service Providers
We work with trusted third-party service providers who help us deliver our services. These partners have access to your information only as necessary to perform their functions and are contractually obligated to protect your data:
- Payment processors for secure transaction handling
- Email service providers for communication delivery
- Analytics providers for website performance insights
- Cloud storage providers for secure data hosting
- Customer support platforms for efficient assistance
Business Transfers
If Cyberneticstream undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such change and ensure your data continues to be protected under this Privacy Policy.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect our rights, property, or safety, or that of our users or the public.
Data Security Measures
Protecting your personal information is a top priority. We implement comprehensive security measures to safeguard your data:
- Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
- Access Controls: Limited access to personal information based on job responsibilities and need-to-know basis
- Regular Security Audits: Ongoing assessment of our security practices and infrastructure
- Employee Training: Regular privacy and security training for all team members
- Incident Response: Established procedures for addressing potential security breaches
- Secure Infrastructure: Use of reputable cloud providers with robust security certifications
Your Privacy Rights
You have significant control over your personal information. Depending on your location, you may have the following rights:
Access and Portability
You can request access to the personal information we hold about you and receive a copy in a structured, commonly used format. This includes your account information, progress data, and communication history.
Correction and Updates
You can update or correct your personal information at any time through your account settings or by contacting us directly. We encourage you to keep your information current for the best service experience.
Deletion Rights
You may request deletion of your personal information, subject to certain exceptions for legal compliance, security, or legitimate business purposes. We will process deletion requests within 30 days.
Marketing Preferences
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or adjusting your account preferences. You'll continue to receive important service-related communications.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for 3 years after closure
- Progress Data: Retained for 5 years to support long-term self-development tracking
- Communication Records: Retained for 2 years for customer support purposes
- Payment Information: Retained according to legal requirements, typically 7 years
- Analytics Data: Anonymized and retained for 3 years for service improvement
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you interact with our services and improve functionality:
Essential Cookies
Required for basic website functionality, including login authentication, security features, and remembering your preferences. These cannot be disabled without affecting site functionality.
Analytics Cookies
Help us understand how visitors interact with our website, which pages are most popular, and how we can improve the user experience. This data is anonymized and used for internal analysis only.
Marketing Cookies
Used to deliver relevant content and track the effectiveness of our marketing campaigns. You can control these through your browser settings or our cookie consent banner.
Children's Privacy
Cyberneticstream's services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take immediate steps to delete that information.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can address the situation appropriately.
International Data Transfers
While Cyberneticstream operates primarily in India, we may transfer your personal information to service providers in other countries for processing. When we do so, we ensure appropriate safeguards are in place to protect your data according to this Privacy Policy.
All international transfers are conducted in compliance with applicable data protection laws and include appropriate contractual protections to maintain the security and confidentiality of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if the changes significantly affect your rights
- Post the updated policy on our website with clear indication of changes
- Provide a 30-day notice period for material changes before they take effect
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information and your rights regarding your personal data.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, we're here to help:
Email: [email protected]
Phone: +91 9962117222
Address: R-57, near Shukla Bakery Shop, Shankaracharya Nagar, Yashoda Nagar, Kanpur, Uttar Pradesh 208011, India
We typically respond to privacy inquiries within 48 hours and will work with you to address any concerns about your personal information.